TIME: 10:00 - 10:40
LOCATION: Ballroom 2 - Attrition Inquisition

The idea that employees leave managers, not organisations, remains highly relevant, with leadership style still ranking among the leading causes of attrition. From micromanagement and ineffective communication to favouritism and limited recognition, day-to-day management behaviours can deeply influence engagement and performance. HR leaders examine how frontline leadership directly impacts retention across organisations, unpacking the patterns and behaviours that, often unintentionally, push employees to disengage and leave. Attendees will gain practical insights on how stronger management practices can build trust, elevate performance, and enhance retention across South African workplaces.