TIME: 14:00 - 14:40
LOCATION: Ballroom 4 - The Bread & Butter Of HR

As AI transforms workplaces, the spotlight is often on knowledge workers – but deskless employees are facing equally profound changes. From automated operations to digitised frontline roles, organisations must balance efficiency with inclusion. In this session, HR leaders explore how to balance technological progress with the responsibility of sustaining employment in one of the world’s most unequal societies. These experts unpack reskilling, job redesign and transition strategies to ensure deskless employees are not left behind in South Africa’s AI-driven future.